Trust is the key ingredient to building a positive brand. Trust is what leads to sales, leads to return customers and increased customer loyalty. The first step in improving conversion rates is setting up your site so it generates trust signals.
Trust signals are ways to tell people that you're trustworthy. They imply a safe experience for customers and can be achieved through any service provider, including your own business.
As a marketer, it’s vital to pay attention to these signals and make a valuable connection between you and your customer. These trust signals form the foundation of a healthy relationship, which will elevate your conversion rate.
Conversion rate optimization is essential for any website, but here are six practical ways to increase your conversion rate using trust signals.
One way to make your website secure is to use badges. Badges are a good way to show that the website is safe and trustworthy. They can be shown on the front page of your site, or in the footer or sidebar area of your site.
Badges are a good way to show that the site is secure and trustworthy, because they help users make an informed decision about whether or not they want to visit that site. The badge can be displayed as a simple image or as an animation, and it can be displayed on both desktop and mobile browsers.
Testimonials are one of the most effective methods for building trust on a website. They show that you're listening to your customers, and they demonstrate your expertise. They also provide evidence that you're able to deliver on your promises.
You want to show that you have been doing things right for years and that your reputation is worth defending. It sends a message about how good you are at what you do, which is important when trying to convince new customers to buy from you in the future.
For example, if you're selling a product, a testimonial from an actual customer will help your prospects believe that it works. If you're selling a service, testimonials from past clients will convince them that you've earned their business.
Testimonials are short, honest and to the point. They can be a company’s logo in a nutshell or even just a single word. The key is to make sure that you have enough testimonials from different customers who can speak for your product or service.
Customer service is the best way to get your customers to send you more money.
When customers complain, they are often complaining about a problem with your product or service. Sometimes, they are just venting their frustration because they have an issue with you as a person. However, when they complain and ask for help, their goal is to resolve the problem and keep their business with you.
When you respond quickly and efficiently, it shows customers that you care about them and want to help them solve their problems. This makes them more willing to buy from you again in the future, even though they may not have found an alternative solution for their issue.
Customer service can be applied across all industries, but it's especially important when dealing with consumers. Consumers are typically more sensitive than businesses when it comes to customer service issues because they can't afford to lose sales from bad experiences or poor communication from businesses.
Security Seals are a great way to show your visitors that you care about their security and that you have taken steps to keep them safe. They are also an effective way to tell Google that your website is trustworthy, which can help you rank higher in search results.
If you have a WordPress site, it’s easy to add security seals to your site by adding one of these two plugins:
1) WP Security Seal Generator – This plugin lets you create a security seal for your website. You can choose from different colors and sizes. It also has some other features like being able to add multiple seals at once and even adds analytics tracking code so that you can see how many times each seal is clicked on.
2) WP Security Seal Generator PRO – This plugin has all of the same features as the free version but with more features such as being able to add custom images as well as choosing whether or not the seal should be shown on mobile devices.
To use risk-reversal guarantees, you simply need to ask your customer to pay up front for any losses. They can either pay you a fee or put down a deposit that is returned if they don't lose out too badly.
This is a great way of protecting yourself against unexpected events, especially if you're selling something like equipment or software that could be damaged or stolen. You can also use it when selling new products, where there are no guarantees that they will perform as expected.
In the risk-reversal guarantees, you are offering to pay the buyer a premium over the market price for a product if the price of the product is lower than the price that you originally agreed upon.
Risk-Reversal Guarantees are a mechanism for risk sharing between two parties:
- If there is a loss, then I will compensate you
- If there is profit, then I will share it with you
Risk-reversal guarantees are a form of insurance that can be used to mitigate the risk of losses. They are designed to protect you from the possibility that a party involved in a transaction will not honor its commitments.
Risk-reversal guarantees are an important part of many transactions because they allow parties to exchange goods and services without worrying about whether they will be able to receive payment or if they will lose their investment.
Social proof is the most important trust signal you can use. It's not hard to understand why. You already know that people are influenced by what other people think of them. So if someone likes your product or service, chances are that others will too.
Social proof is a powerful trust signal because it empowers your customers to make an informed decision about how much they should spend on your products and services. If a lot of people are using your product, they'll be more likely to believe that it's good enough for their needs and will be more likely to buy it.
Here are some examples of how social proof can work:
You've got a huge number of followers on Twitter. They're all talking about how great your product is and how much they love it. This gives potential customers confidence that you've built something worth buying and makes them want to buy it even more.
You have a huge number of reviews for your product on Amazon or Google Play (or any other app store). This gives potential customers confidence that other people have found value in your product and makes them want to buy it even more.
If you're trying to improve your conversion rate by any amount at all, adding trust signals may help to increase the number of people buying from you. It's incredibly important that you do what you can to build trust on your website, because if you can't even earn your visitor's trust, convincing them to buy will be impossible. The only question is how you want to implement trust signals on your own site.
These signals are incredibly effective, but they don't do the work for you. It's also important to note that no one sign is by itself is a "magic bullet." For example, if you have a high conversion rate but also get a lot of spam complaints (the third sign), you'd be better off addressing those spam complaints rather than making more content. However, if you're struggling to make any sales, these trust signals might help you get customers who need your product or service the most--not just anyone who happens to come across your page.